Buying Tickets by PhoneIf you would like to book tickets for shows at the Phoenix then you can do so over the phone. The box office telephone number is 03330 096 690. The official website can be found here: http://www.atgtickets.com/venues/phoenix-theatre/.
Buying Tickets in PersonIf you would like to your book tickets in person, you can visit The Phoenix Theatre box office itself which is located on Charing Cross Road. The theatre address is Phoenix Theatre, Charing Cross Road, London, WC2H 0JP.
Buying Tickets OnlinePhoenix Theatre tickets can be purchased from a wide variety of online retailers however it is important that you identify the seller as an affiliate of the Society of Ticket Agents and Retailers (STAR) by looking out for the STAR logo. STAR retailers must abide by a strict set of regulations that ensure the face value of tickets is always displayed and any restrictions are clearly presented before purchasing. Using STAR-approved retailers will also ensure that your tickets are genuine and that your purchase path is always protected. STAR also can act as a regulatory body and will intervene on your behalf if you believe that your tickets did not comply with the retailer's regulations.
Buying Access TicketsFor patrons requiring hearing assistance, The Phoenix Theatre offers an Infra-red loop system as well as regular captioned performances. Regular audio-described performances are scheduled for the visually impaired. For wheelchair access, the Dress Circle provides step-free access to designated accessible seats.
If you would like to book access tickets, the Phoenix Theatre access line is 0333 009 5399. Calls are handled by ATG. Disabled patrons and their carers are usually eligible for discounted tickets.